Policies

These are the policies that shape how Bhealthy works with you — grouped by kind.

  • Disclaimers cover what our information and products are (and aren't).
  • Legal covers your rights and ours.
  • Transactional covers ordering, shipping, and returns

Complementary Medicines — Important Regulatory Notice

  • Product Disclaimer

    What individual products are — and aren't. Product-specific notes, ingredient information, and how we describe what we stock.

    Click here for more 
  • Medical Disclaimer

    Bhealthy isn't a medical provider. Here's what that means for how our information and products should be used.

    Click here for more 
  • Educational Disclaimer

    Our information is educational — not medical advice. Here's what that distinction means, and where personal guidance comes from.

    Click here for more 
  • Privacy Policy (PoPIA)

    How we handle your personal information — collected, stored, shared, and protected — in line with the Protection of Personal Information Act.

    Click here for more 
  • Terms of Service

    The terms that govern your use of our site and any purchase you make with us.

    Click here for more 
  • Cookie Policy

    Which cookies we use on this site, why, and how you can control them.

    Click here for more 
  • Shipping Policy

    Where we deliver, how long it takes, and what shipping costs — for South African orders.

    Click here for more 
  • Refund, Returns & Exchanges Policy

    Return window, what qualifies, and how we handle refunds, returns, and exchanges

    Click here for more 
  • Payment Methods

    How you can pay for your order — the methods we accept.

    Click here for more